Delivery Information
Delivery Timescales
GaraDry® operates a warehouse out of Tennessee. Consignments shipped from this location arrive via UPS or FedEx Ground service and will generally be received within 1-4 days, depending on your distance from Tennessee.
Upon despatch of your order, you will receive an email with full tracking information so that you may follow your order from our warehouse to your door.
Location Based Shipping Rates
The cost of delivery depends on the overall weight of the ordered products and your location. The cost and timeframe for delivery will be displayed at checkout once a valid zip code and state has been entered.
Please Note: Shipments to Canada may be liable to import duties, taxes and clearance fees.
| Zone | Delivery Timeframe |
|---|---|
| Zone 2 | 1-2 days |
| Zone 3-4 | 2-3 days |
| Zone 5-6 | 3-4 days |
| Zone 7-8 | 4-5 days |
Global shipping
GaraDry® is a global company, and a small number of products may be despatched from our UK warehouse.
Our products are manufactured in the UK and are always in stock and available for fast despatch (orders usually despatched within 24 hours).
We employ professional, reliable couriers that will ensure that your order arrives intact and on time. Any associated import duties to the US are covered by GaraDry®, so the price you see is the price you pay.
Orders may also be delivered to other locations worldwide.
Easy Returns
If your order is unwanted you may return it to our address within the USA within 14 days of receipt of your order.
If for any reason you're not happy with an item that you've ordered, we'll gladly refund it. Simply contact our customer service team at sales@garadry.com as soon as possible. Any unwanted goods must be returned within 14 days from the date of delivery in a saleable condition. Items received after 14 days may not be refunded and you may be charged for the subsequent return of the items to you.
Faulty, damaged or missing goods: if you discover that your order is faulty, damaged or missing, please contact us within 7 days from the date of receiving your order on 866-563-2707 or sales@garadry.com. We'll be happy to help
Note: Unsolicited returns will not be accepted
DOING OUR PART FOR THE ENVIRONMENT
GaraDry are reducing CO₂ transport emissions by up to 30% on all orders sent with DHL Air Freight
For GaraDry orders which are dispatched with DHL Air Freight, we have committed to using sustainable aviation fuel, which is made from renewable sources and is the main path to reducing carbon emissions in the air transport industry.
This investment will help reduce the carbon footprint of these shipments by up to 30%, helping our customers to make a positive impact on the environment and contribute to a greener future.
For further information about this initiative, please click here.
Buy With Confidence
5-year warranty
As the UK's leading manufacturer and supplier of garage door seals for domestic garages we have now made the products available to the USA market. As the company has been trading since 2009, we have such confidence in the quality and performance of our garage door thresholds that our seals come with a 5-year manufacturer's warranty (terms apply).
Help Available Via Customer Services
Expert help and advice is available by phone on 866-563-2707
We're here to help! Whether you have a technical inquiry or a question about delivery, please feel free to contact us.
Customer service: 866-563-2707 (9am - 5pm ET). Email: sales@garadry.com